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Comforting Hands

Transitional Care
Management Services

THE PROBLEM:
Value Based Purchasing (VBP) SNFs are now financially impacted by readmissions to acute care hospitals within 30 days post-discharge.
 
THE SOLUTION:
Transitional Care Management (TCM)
 
WHAT IS TRANSITIONAL CARE MANAGEMENT (TCM)?
Our Nurse Practitioners provide TCM services to patients following discharge from a facility to their home or community setting. The healthcare professional accepts the patient post-discharge without a gap. The goal of this patient-centered service is to help reduce the high hospital readmission rates that are seen during this vulnerable transition time for older adults.

Components of our TCM service will include:
  • Face-to-face visit with patient

  • Medication reconciliation and management

  • Patient & caregiver education to support self management, independent living, and activities of daily living

  • Review need for or follow-up on pending diagnostic tests and treatments

  • Assistance with scheduling required follow up with community provider

  • Review of discharge information

  • Communication among all involved healthcare professionals

  • Assessment and support of treatment adherence and medication management

Process:
  • Referral to UHP at Discharge Visit

  • Nurse Practitioner will make home visit 48-72 hours post-discharge.

  • Bi-weekly phone calls for 4 weeks from staff to identify areas of need.

  • Nurse Practitioner weekly visits, as needed, to ensure stabilization
    back into home setting.

  • Follow up with healthcare professional resuming posthospitalization.

Facts:
  • Studies indicate that 46% to 56% of all medication errors occur at a transitional point of care.1

  • Up to 75% of Medicare enrollee readmissions are preventable.1

  • Up to 45% reductions in readmission rates due to transitional care programs.2

  • Fewer than 50% of patients see their PCP within 2 weeks of discharge.2

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